Effective Date: February 26, 2026

This Privacy Policy describes how Wostbrock Home collects, uses, and shares information about you through our website, located at www.wostbrockhome.com.

1. Information We Collect

We collect information in three ways: directly from you, automatically through the use of our website, and from third parties.

A. Information You Provide to Us

When ordering, registering, or filling out a form on our site, you may be asked to enter the following Personally Identifiable Information (PII):

• Identifiers: Name, e-mail address, mailing address, phone number.
• Commercial Information: Credit card information (processed by a secure third party), purchase history, and transaction details.
• Inquiry Data: Information provided when contacting us via email or contact forms (e.g., questions, feedback).

B. Information Collected Automatically

When you visit our site, we automatically collect certain technical and usage information via cookies and other tracking technologies:

• Internet Activity Information: IP address, browser type, operating system, device type, referring URL, pages viewed, and the time spent on pages.
• Location Data: General geographical location derived from your IP address.
• Device Information: Unique device identifiers and settings.

C. Information from Third Parties

We may receive information about you from third-party services, such as shipping carriers (to confirm delivery), or social media platforms (if you interact with us through them).

2. How We Use Your Information (Purpose of Processing)

Any of the information we collect may be used for the following purposes:

• To Personalize Your Experience: Your information helps us to better respond to your individual needs.
• To Process Transactions: For the express purpose of delivering the purchased product or service requested.
• To Send Periodic Emails:
  • Transactional: To send you information and updates pertaining to your order, shipping, and service alerts.
  • Marketing: To send promotional content, newsletters, and special offers. You can opt-out of marketing emails at any time by clicking the “unsubscribe” link in the footer of the email.
• To Improve Our Website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To Ensure Security and Prevent Fraud: To detect, prevent, and address technical issues, security incidents, and illegal activities.
• To Comply with Legal Obligations: To comply with applicable laws, legal processes, and governmental requests.

3. How We Protect Your Information and Data Retention

Security Measures

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

• We offer the use of a secure server.
• All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database, only to be accessed by those authorized with special access rights to our systems who are required to keep the information confidential.

Data Retention

• Sensitive Information: Your private financial information (e.g., credit card numbers) is not kept on file.
• Other PII: We retain your personally identifiable information (name, address, purchase history, email) for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We periodically review our data and securely dispose of data that is no longer needed.

4. Do We Use Cookies? (Cookie Policy)

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the systems to recognize your browser and capture and remember certain information.

We use the following categories of cookies:

• Necessary Cookies: Required for the website to function (e.g., keeping items in your shopping cart).
• Performance/Analytics Cookies: Used to understand and save your preferences for future visits and to track website traffic (e.g., Google Analytics).
• Advertising/Targeting Cookies: Used to deliver advertisements more relevant to you and your interests, and to track the effectiveness of ad campaigns (e.g., Facebook Pixel, Google Ads).

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits. We obtain your express consent for the use of non-essential cookies via a cookie banner or pop-up when you first visit our site.

5. Disclosure of Information to Outside Parties

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties, except as described below:

• Trusted Third Parties/Service Providers: We share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Categories of Service Providers include: Payment processors (e.g., PayPal, Stripe), Shipping carriers (e.g., FedEx, UPS), Cloud hosting providers, and Analytics platforms (e.g., Google Analytics).
• Legal Compliance: We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
• Non-PII Disclosure: Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity.

6. Your Data Rights

Depending on your location (e.g., EU, California), you may have the following rights regarding your personal data:

• Right to Access: The right to request copies of the personal data we hold about you.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure (“Right to Be Forgotten”): The right to request that we delete your personal data under certain conditions.
• Right to Restrict Processing: The right to request that we limit the way we use your personal data.
• Right to Object to Processing: The right to object to our processing of your personal data, especially for direct marketing purposes.
• Right to Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the “Contacting Us” section below.

7. Children’s Online Privacy Protection Act (COPPA)

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us immediately.

8. Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

9. Your Consent and Policy Updates

• Your Consent: By using our site, you consent to our Privacy Policy.
• Policy Updates: If we decide to change our Privacy Policy, we will post those changes on this page, and/or update the Privacy Policy modification date above. We encourage you to periodically review this page for the latest information on our privacy practices.

10. Contacting Us

If there are any questions regarding this privacy policy or if you wish to exercise your data rights, you may contact us using the information below:

Wostbrock Home  I  225 Goffle Road, Ridgewood, New Jersey 07450, United States www.wostbrockhome.com  I  design@wostbrockhome.com