Our process is collaborative, structured, and focused entirely on bringing your vision to life. It typically involves three key phases.
1. Discovery & Planning
We start by getting to know you! Once you submit your design questionnaire, we dive into an in-depth discussion about your style, needs, budget, and timeline. For local projects, we follow this with a complimentary in-home visit to take measurements and assess the space firsthand. After this discovery, we present you with a customized flat Design Fee tailored exactly to your scope of work. This fee clearly defines the investment for our complete design service.
2. Design Development & Presentation
Once the design fee is accepted and received, our team begins creating your comprehensive plan. This includes detailed floor plans, material selections, and proposed furnishings. We then schedule an exciting presentation where we walk you through the full design, complete with samples, renderings, and clear estimates for all product costs. Your feedback is essential as we finalize the perfect plan.
3. Procurement & Installation
Once you approve the final design, we take over completely. We manage all purchasing, logistics, quality control, and scheduling to ensure every piece is handled flawlessly. The project culminates in the final, exciting Installation Day, where our team executes the complete reveal—placing every item and perfectly accessorizing the space for immediate enjoyment.
The timeline varies greatly depending on the project’s scope, whether it involves construction/renovation, and the lead times for custom furnishings. We provide a detailed project timeline projection specific to your project during the design development phase.
Our full-service interior design includes everything needed to take your project from concept to completion. This covers:
• Conceptual design and space planning
• Selection of all furnishings, fabrics, finishes, and accessories
• Custom window treatment and flooring design
• Lighting and art selection
• Collaboration with architects/contractors (if needed)
• Ordering, tracking, inspection, delivery, and professional installation management
Absolutely. We frequently collaborate on remodeling and renovation projects, including kitchen and bathroom design, millwork, and full-scale additions. While we do not perform the construction ourselves, we work closely with your chosen architects and contractors (or recommend trusted partners) to ensure the design vision is executed seamlessly from the planning phase through the final punch list.
Yes, this is a core part of our expertise. We have access to a vast network of to-the-trade only vendors and artisans. We regularly source custom upholstery, specialized furniture, bespoke millwork, unique finishes, and exclusive designer fabrics that are not available to the public.
We focus on full-service and comprehensive projects where our design expertise can provide the most value. While we don’t have a rigid number, we generally work with clients who are planning to furnish entire rooms or multiple spaces and who have a realistic budget to meet the quality and custom scope of work required for a successful design outcome.
Yes, we do! While our showroom is rooted in Bergen County, we have successfully completed projects throughout New Jersey, New York, and surrounding states, and have managed remote projects for clients elsewhere. Project fees and expenses for work outside a certain radius will be discussed upfront.
The earlier, the better! If you are planning a renovation or new build, we recommend contacting us before or during the architectural drawing phase. Bringing us in early ensures the structural and architectural plans support the desired interior design, saving significant time and cost down the line. For decorating or furnishing projects, contact us as soon as you are ready to begin.
We view differing opinions as a natural and helpful part of the process! Our role is to act as a neutral, professional facilitator. We listen carefully to all viewpoints, identify common ground and essential needs, and then create a design solution that seamlessly integrates the different tastes into one cohesive, beautiful result that everyone loves. Our ultimate goal is harmony.
Absolutely. We pride ourselves on being a strong part of the project team. We manage direct communication with your contractor, builder, or architect, providing them with necessary specifications, drawings, and oversight to ensure the design is executed precisely as planned. This relieves you of the burden of being the go-between.
No, you absolutely do not need an appointment to visit our showroom. We welcome you to browse and explore our collections during our regular business hours. However, if your goal is to have dedicated, one-on-one time with one of our experienced Design Associates for guidance on a specific project or product, we highly recommend scheduling an appointment. This ensures an associate is available to give you the appropriate amount of time and focused attention your needs require.
As a full-service design center, we proudly feature a curated selection of respected brands and manufacturers known for their quality craftsmanship and design excellence. We carry a vast variety of furniture lines to suit every room, budget, and style. Our offerings range from high-end, custom lines to more accessible options. You can find a list of many of our major brands under the ‘To-The-Trade’ section of our website, and we are always happy to discuss our collections in more detail when you visit.
Yes, you can! We understand the importance of seeing fabrics, finishes, wood swatches, and flooring samples within the lighting and color palette of your actual home. We encourage clients to borrow samples for no longer than 24-48 hours. Our team can assist you with checking out the appropriate items, such as fabric memos, rug swatches, and finish samples, to help ensure you make the perfect selection.
We proudly serve both the public and design professionals. Wostbrock Home operates as a full-service retail store and an established Trade Design Center. Our expert team is here to assist the public with all their furnishing and design needs, while we also maintain a dedicated Trade Program offering comprehensive resources and excellent services to interior designers.
Absolutely. The pieces displayed on our showroom floor represent just a fraction of the full lines and collections available through our manufacturers. We have access to an enormous catalog of furniture, lighting, accessories, and flooring that can be custom-ordered to your exact specifications. Our Design Associates specialize in helping you discover and order pieces you may not see on display.
Since much of what we offer is custom or specially ordered just for you, those sales are final. For those unique items you found on the showroom floor—like in-stock accessories, lighting, and artwork—we offer a full refund back to your original payment method. We just ask that you return the piece(s) in their original condition within one week (7 days) of your purchase date.
At Wostbrock Home, our showroom staff and Design Associates are fundamentally service-focused and client-centric. While there may be a commission structure in place, our core mission is to provide you with expert design guidance, a comfortable shopping experience, and successful project outcomes. Our associates are trained to prioritize your needs and long-term satisfaction above all else.
Joining our To the Trade program is simple! You can apply directly on our website via the dedicated ‘To the Trade’ page, or you can complete the application in person at our showroom. We require professional credentials to confirm your status, typically including your Business Name, Email, Phone Number, Billing Address, and Tax ID/Resale Certificate Number. Once submitted, our Trade Relations team will promptly review your application and confirm your enrollment. We’ll then be delighted to schedule a personalized showroom tour to introduce you to our extensive lines and resources!
As a Wostbrock Home trade partner, you gain a significant advantage in sourcing and project execution. Key benefits include:
Designer Discounts: Receive exclusive designer pricing with no minimums or buy-ins required.
Comprehensive Sourcing: Access to a vast range of top designer brands and furnishings all in one place.
Dedicated Support: Receive personalized service from our experienced Trade Relations team who assist with quoting and logistics.
Project Management: We handle all the ordering, tracking, claims, and delivery coordination.
What brands/manufacturers do you work with? Please visit the ‘To-The-Trade’ page to see a list with clickable links.
Designer pricing is a core benefit of the program. It means you receive a designer discount off the standard retail price for most of the furnishings and products purchased through Wostbrock Home. This ensures you maintain a healthy margin for your design business. The exact discount percentage varies by manufacturer but is competitive and applied consistently to applicable products, with no minimum order quantity necessary.
No, we do not. We believe in building true partnerships. We do not charge an annual fee or require a minimum initial purchase or spending commitment to gain or maintain access to our trade pricing and benefits.
Absolutely! We encourage it. Our showroom is designed to be a comfortable, inspiring resource for you and your clients. We recommend scheduling an appointment when you plan to bring a client. This allows us to ensure a meeting space is available and that a dedicated Trade Associate is on hand to support you, if needed, or simply respect your private selection time.
Yes, we are here to support your process. Our experienced team is available to assist you with sourcing. This can range from providing fabric and finish samples to conducting deeper product searches within our extensive catalog to help you find that perfect piece for a challenging specification. We act as an extension of your own sourcing library.
This is one of the most valuable benefits we offer. We fully manage the administrative burden of procurement:
• We handle all ordering and order tracking.
• We manage freight, receiving, and inspection of all goods (if delivered to our receiver).
• We process and follow through on any necessary claims and warranties.
• We coordinate final delivery and white-glove installation. This allows you to focus solely on design and client relations.
Yes, our receiver offers storage for your convenience. We understand that project timelines rarely align perfectly. We can typically hold or store your purchased items at our professional receiving warehouse until your installation date is confirmed and your client’s space is ready. Any long-term storage arrangements should be discussed with one of our Trade Associate as storage fees may be applicable.
Yes, we do! We value our design community and periodically host trade-exclusive events, educational seminars, and new product showcases at our showroom. These events are a great way to network with peers, meet vendor representatives, and get a first look at the latest lines and design trends. Trade members receive direct invitations to these exclusive happenings via email invitation.